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Parent Category: Services

Advantages of Managed IT Services

Managed IT Services Deliver Reliability

Uncertainty is a business killer. To be successful, companies must plan expenses and know that vital business systems will work as needed. Taking a reactive approach to maintaining your IT networks is simply too costly in too many ways: lost productivity, dissatisfied customers and enormous repair costs. Our managed IT services are the smart, cost-effective alternative.

Our Proactive Approach Improves Your Productivity

With our managed IT services, you’ll enjoy the benefit of a full team of IT specialists keeping your systems in excellent working order. For a small, fixed monthly fee, we monitor your systems 24/7, apply patches, ensure backups, keep viruses at bay, and perform a host of other proactive measures. Little problems don’t become big — and expensive — and in most instances, you won’t even know there was ever an issue.

Let us improve the performance of your IT networks.

Protect Your Technology Investment

The average small business spends 6.4% of its revenue on technology. That may not surprise you, but did you know 80% of the cost comes after the initial purchase? Clearly, acquiring new technology isn’t nearly as expensive as keeping it performing well. Shouldn’t your IT systems be an investment for business growth, rather than a drag on profitability? 

Our remote-monitoring tools, back-office services, and software options provide cost-effective IT management to make sure your systems operate as required and deliver the ROI you expect. Key elements include:

   Server Monitoring and Care

We utilize software agents to track and analyze your network activity 24/7. When a system or function fails, an alert is generated for our team to immediately investigate. Once the problem is identified, we work to remedy it — remotely at first, and with additional resources as needed. 

   Desktop Monitoring and Care

Our preventive maintenance service for desktops regimentally monitors and addresses common problems experienced by desktop users. Whether it’s getting rid of viruses, attacking spyware issues or installing patches, we handle it all — in the background while your employees remain productive.

   Mobile Device Management

With more companies looking for efficient, secure ways to incorporate their employees’ personally owned mobile devices into the workplace (also known as “BYOD — bring your own device”) we offer a response that answers all your needs. Our mobile device management (MDM) solution is the fastest, most comprehensive way to get devices configured for company access and to ensure that your organization’s data is secure on smartphones and tablets. As a fully integrated cloud platform, we simplify MDM with rapid deployment, as well as comprehensive visibility and control that spans across mobile devices, applications and documents. 

   Scheduled Network and Security Assessments

How healthy is your overall network? On a regular basis, we’ll generate reports on the state of your systems, letting you know of potential problems that fall outside of safe parameters. With these comprehensive assessments, you’ll always have the best information for choosing the most effective response option.

Total IT Care

Our managed IT services will:

• Maintain 24/7 watch over your entire IT environment
• Identify and analyze server “events” for potential problems
• Remediate processes or services that fail
• Ensure security patches, service packs and anti-virus protocols are up to date 
• Ensure that data backups are completed

The Value of Managed IT Services

• Better Financial Planning – With managed IT services, you know how much you’re going to spend each month. No more gambling with your budget and productivity.
• Our Team Is Your Team 24/7 – When an issue arises, we’re already on the job — taking care of routine maintenance and ensuring your IT systems are operating properly.
• Your Systems Stay Optimized – Even when systems aren’t actually down, they can still run slow, or inefficiently. Our solution maximizes the value of your IT investment all the time.
• Faster Problem Resolution – With remote monitoring in place, we’ll usually see a problem before you do, allowing us to get a jump on the matter with less (or zero!) downtime for you.

Your Full-Service IT Provider.

Our managed IT services cover a full spectrum of technology solutions, including remote monitoring and management of your networks, 24/7 service desk support for users, and business continuity solutions to ensure your company is prepared for any possible disruption.

Let us answer any questions you have about our managed IT services. We’ll show you the easiest and most affordable way to maintain your IT systems for top business performance.

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Parent Category: Services

Money Well Spent?

• In 2012, the average annual IT budget for small and midsize businesses (SMBs) was up 15% from 2011.

• SMBs with one to 20 employees spend $1,900 per employee on technology, more than twice the $700 per employee organizations with more than 250 employees spent.

• The average SMB devotes 6.4% of its revenue to IT expenses, and 80% of that is spent after the initial technology purchase.

Hand Off Your Technology Hassles to Us

Managed IT Services.

When someone asks what your company does, you wouldn’t say “managing information technology,” would you? If too much of your professional time and resources are spent outside your interest and expertise, and if IT issues distract you from growing your actual business, we have a suggestion.

Leave Your IT Troubles to Us, So You Can Get Back to Doing What You Do Best 

For an easily budgeted, small, fixed monthly fee — a mere fraction of the cost of hiring a technician — we’ll take away the worry, frustration and considerable cost of managing your IT environment.  Our managed IT services solution keeps watch over your systems 24/7, and we step in the moment we discover anything amiss. In most instances, you won’t know there was ever an issue. This proactive approach to IT maintenance keeps small problems from becoming big ... and expensive! 

Let us help you put your IT Budget to better use.

Our intelligent remote monitoring tools and 24/7 back-office services provide expert, cost-effective IT management to make sure your systems operate as required and deliver the ROI you expected. Key elements include:

  Server Monitoring and Care

We utilize active-yet-unobtrusive software to track and analyze your server activity around the clock. When a system or function fails to work properly, an alert is generated and our team will immediately investigate the issue. Once we’ve identified the problem, we’ll take steps to fix it — remotely at first, and we’ll escalate our response 

as necessary. 

  Desktop Monitoring and Care

Our preventive maintenance service for desktops proactively and regimentally monitors and addresses common problems experienced by desktop users. Whether it’s viruses, spyware issues or installing patches, we handle it all — quietly and in the background while your employees remain productive.

  Mobile Device Management

With more companies looking for efficient, secure ways to incorporate their employees’ personally owned mobile devices into the workplace (also known as “BYOD — bring your own device”) we offer a response that answers all your needs. Our mobile device management (MDM) solution is the fastest, most comprehensive way to get devices configured for company access and to ensure that your organization’s data is secure on smartphones and tablets. As a fully integrated cloud platform, we simplify MDM with rapid deployment, as well as comprehensive visibility and control that spans across mobile devices, applications and documents. 

  Network and Security Assessments

How healthy is your overall network? On a regular basis, we’ll generate reports on the state of your systems, letting you know of any potential problems that fall outside safe parameters of our managed IT services.  With these comprehensive assessments, you’ll always have the best information for choosing your most effective options.

What’s more, we continually build intelligence into our remote monitoring software by documenting the resolution to thousands of issues and incorporating them back into our software. And our expert technicians work around the clock to ensure your systems not only remain healthy, but also optimized for performance. Rest assured, our team is equipped to handle even the most complex and difficult problems.

Rest Assured, We’ve Got IT Covered

Through our managed IT services, we’ll:

• Maintain 24/7 watch over your entire IT environment (network servers, desktops, mobile devices, etc.)
• Identify and analyze server “events” for potential problems
• Remediate processes or services that fail
• Monitor servers and ensure security patches and anti-virus protocols are up to date 
• Ensure that data backups are completed
• Install patches and implement service packs
• Manage and secure mobile devices (smartphones, tablets)

Your Full-Service IT Provider

Our managed IT services cover a full spectrum of technology solutions, including remote monitoring and management of your networks, 24/7 service desk support for users, and business continuity solutions to ensure your company is prepared for any possible disruption.

Let us answer any questions you have about our managed IT services. We’ll show you the simplest and most affordable way to keep your IT network in top form.